Introduction:
Upwork is one of the leading freelancing platforms globally, providing a space where freelancers and agencies can connect with clients across various industries. With millions of freelancers competing for attention, standing out from the crowd can be challenging. One way to boost your visibility and credibility is by earning the Top Rated Plus status, an elite recognition reserved for the platform’s top-performing freelancers and agencies.
In this article, we’ll explore what Top Rated Plus status is, its benefits, and how you can qualify for and maintain this prestigious badge. Whether you’re a seasoned freelancer or an agency looking to enhance your profile, understanding how to leverage Upwork’s Top Rated Plus program can significantly increase your success on the platform.
1. What is Top Rated Plus on Upwork?
Definition and Explanation of Top Rated Plus Status
Top Rated Plus is an advanced designation given to freelancers and agencies who consistently deliver high-quality work on large contracts. It’s one of Upwork’s most coveted badges, showcasing your reliability, expertise, and ability to manage high-value projects. While both Top Rated and Top Rated Plus statuses indicate exceptional performance, the latter demonstrates your capability in handling larger, more complex contracts.
Comparison Between Top Rated and Top Rated Plus
While Top Rated freelancers and agencies are recognized for maintaining a high Job Success Score (JSS), Top Rated Plus goes a step further by emphasizing excellence in managing large contracts. Key differences include:
- Top Rated: Focuses on overall high-quality performance and maintaining a JSS of 90% or above.
- Top Rated Plus: Requires freelancers to meet the Top Rated criteria plus consistently handle large, long-term contracts across various project categories.
Eligibility Criteria for Both Freelancers and Agencies
To be eligible for Top Rated Plus, freelancers and agencies must:
- Have Top Rated status (a JSS of 90% or higher).
- Have earned $10,000 (for freelancers) or $20,000 (for agencies) in the last 12 months.
- Successfully complete large contracts, which vary by category (e.g., a contract over $5,000 in writing or $25,000 in software development).
By meeting these benchmarks, you become eligible for a badge that communicates to clients that you are a reliable, high-performing professional.
2. Benefits of Top Rated Plus Status
Exclusive Badge
The Top Rated Plus badge is displayed prominently on your Upwork profile, proposals, and Project Catalog™ listings. This badge increases your visibility to potential clients, making you stand out in search results and job postings. When clients see the Top Rated Plus badge, they recognize your ability to manage large projects effectively and deliver top-notch results.
Job Digest Emails
As a Top Rated Plus freelancer or agency, you’ll receive tailored Job Digest emails that contain high-value contract opportunities. These personalized job matches save you time by streamlining your search for relevant projects and putting you in front of clients looking for top-tier professionals.
Faster Payments
Another key benefit of Top Rated Plus status is the reduced payment processing time for hourly contracts. Typically, Upwork holds payments for five days, but Top Rated Plus freelancers enjoy faster access to their funds. This benefit helps improve cash flow, allowing freelancers to reinvest in their businesses sooner.
Consultation Offers
Top Rated Plus professionals also gain the ability to offer paid consultations to potential clients. This feature can help establish strong client relationships early on by providing expert advice, leading to larger projects down the line. It’s an excellent way to monetize your expertise and set the groundwork for long-term contracts.
Priority Customer Support
Top Rated Plus freelancers and agencies receive priority customer support, meaning quicker response times and more efficient resolutions. When you need help navigating the platform or resolving an issue, this enhanced support ensures that you receive the assistance you need faster than non-badge holders.
3. How to Qualify for Top Rated Plus
Maintain Top Rated Status
The foundation of achieving Top Rated Plus is first maintaining your Top Rated status. To do this, you need a Job Success Score (JSS) of 90% or higher and a solid track record of delivering quality work. This status requires freelancers to receive positive feedback from clients, avoid disputes, and consistently meet deadlines.
Meet Earnings Requirements
One of the essential qualifications for Top Rated Plus is meeting the earnings threshold. Freelancers must have earned at least $10,000 in the past 12 months, while agencies need to meet a minimum of $20,000. This requirement ensures that only freelancers who are consistently working on meaningful projects are eligible for the badge.
Work on Large Contracts
The distinguishing feature of Top Rated Plus status is the ability to handle large contracts. Different categories have varying definitions of what constitutes a “large contract.” For example:
- Writing & Translation: Contracts over $5,000 are considered large.
- Design & Creative: Projects exceeding $10,000 qualify.
- Software Development: Contracts worth more than $25,000 are considered significant.
By focusing on securing these high-value contracts, you position yourself for Top Rated Plus eligibility.
4. Best Practices to Achieve and Retain Top Rated Plus Status
Focus on Long-Term Contracts
Long-term contracts are not only more lucrative but also contribute significantly to achieving Top Rated Plus. Clients tend to leave more positive reviews when they’ve worked with a freelancer or agency over an extended period, and long-term relationships lead to higher earnings. Focusing on building long-term partnerships with clients is a surefire way to increase your chances of earning and retaining the badge.
Provide Consistently Excellent Work
Delivering excellent work is the key to maintaining both Top Rated and Top Rated Plus status. Consistently meeting client expectations, providing timely updates, and producing high-quality deliverables will lead to positive feedback, which directly impacts your Job Success Score. A JSS above 90% is non-negotiable for achieving these elite statuses.
Follow Upwork’s Terms of Service
Upholding Upwork’s Terms of Service is crucial. Violating these terms by taking work off-platform or communicating improperly with clients can result in losing your Top Rated or Top Rated Plus status. Maintaining a professional and trustworthy presence on the platform will safeguard your reputation and badge.
Check My Stats Regularly
Upwork provides a “My Stats” dashboard where freelancers can monitor their progress toward Top Rated Plus. Regularly reviewing your stats allows you to keep an eye on your Job Success Score, earnings, and contract history, ensuring that you’re on the right track. This proactive approach helps you make adjustments as needed to qualify for or retain the badge.
5. Common Pitfalls to Avoid
Breaking Upwork’s Terms of Service
One of the most significant risks to your Top Rated Plus status is violating Upwork’s Terms of Service. For example, circumventing the platform by taking payments or communicating off-site can result in immediate account suspension. Always keep communications and transactions within Upwork to protect your account and maintain your professional standing.
Ignoring Client Satisfaction
Client satisfaction is at the heart of both Top Rated and Top Rated Plus statuses. Poor feedback or disputes can quickly lower your Job Success Score, making it harder to qualify or maintain the badge. To avoid this, ensure that you’re clear on project expectations, communicate effectively with clients, and promptly address any concerns they might have.
When problems arise, be proactive in resolving them to avoid negative reviews and maintain your positive standing on the platform.
FAQs
- What is the difference between Top Rated and Top Rated Plus?
Top Rated Plus is a higher designation than Top Rated, awarded to freelancers and agencies who handle large, high-value contracts. While Top Rated focuses on general performance, Top Rated Plus highlights your ability to manage more complex and significant projects.
- How often is Top Rated Plus status reviewed?
Upwork reviews Top Rated Plus status every two weeks, ensuring that freelancers and agencies continue to meet the necessary criteria to retain their badges.
Conclusion
Earning Top Rated Plus status on Upwork is a significant achievement that can drastically enhance your freelancing or agency career. The badge not only increases your visibility on the platform but also helps you land larger, more lucrative contracts with top-tier clients. To qualify, focus on maintaining your Top Rated status, securing large contracts, and consistently delivering excellent work.
By following the best practices outlined in this article, avoiding common pitfalls, and setting clear goals, you can position yourself as a Top Rated Plus freelancer or agency and maximize your success on Upwork.
Call to Action: If you’re ready to take your Upwork career to the next level, start by setting your sights on earning Top Rated Plus status. Prioritize long-term contracts, maintain a high JSS, and consistently deliver value to your clients to secure this coveted badge.